Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy (hereinafter referred to as the "Policy") governs the processing and protection of personal data of users of the website https://crm.autofreedom.biz and the Facebook CRM application (hereinafter referred to as the "System"), intended for internal use by employees of Autofreedom LLC and AUTOFREEDOM POLSKA ANDRII KRESTIANOV (hereinafter referred to as the "Company").

1. Use of the website crm.autofreedom.biz

The website https://crm.autofreedom.biz serves as an internal management panel for the Company's CRM system. Access to the System is granted exclusively to Company employees.

Individuals who are not employees of the Company must leave the website immediately.

The website does not collect personal data from visitors, does not use analytics systems, cookies, pixels, or other tracking tools.

2. Processing and Storage of Data in the Autofreedom CRM System

The Autofreedom CRM system processes data received through the Facebook CRM application in strict compliance with the official Meta documentation (developers.facebook.com/docs). The processed data includes:

• Messages received through the Facebook Messenger pages of the Company;
• Facebook lead forms used in the Company's advertising campaigns;
• User comments on the Company's posts on Facebook and Instagram.

3. Purpose of Data Processing

The processed data is used exclusively for organizing and maintaining communication with the Company’s customers and potential customers. The Autofreedom CRM system functions as a "single window" for managing interactions through the following communication channels:

• Corporate email;
• Binotel telephony;
• Meta platforms: Facebook, Instagram.
• Web sites: autofreedom.biz, autofreedom.pl.

4. Data Transfer and Protection

The Company strictly adheres to legal requirements regarding the processing of personal data. Data is not transferred to third parties except as required by law.

The Company takes all necessary measures to protect data from unauthorized access, loss, or modification.

5. Interaction with External Platforms

The System is integrated with Meta (Facebook, Instagram) and Binotel services. Data processing in these services is governed by their respective privacy policies:

• Meta Privacy Policy
• Binotel Privacy Policy

6. Data Retention Period

Data processed in the Autofreedom CRM system is retained for the period necessary to achieve its processing purposes or as required by applicable law.

7. Changes to the Privacy Policy

The Company reserves the right to make changes to this Policy. Updated versions of the Policy will be published on the website https://crm.autofreedom.biz. Continued use of the System after changes are made constitutes acceptance of the updated Policy.

8. Contact Information

For any questions regarding this Privacy Policy, please contact us at: support@autofreedom.biz .